Shipping and Ordering

SA door to door deliveries

Deliveries typically take 5 to 10 workdays depending on your location. Should you have any special requests or concerns regarding your delivery please reach out to us at info@claracreate.art.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Should there be any issues though, we always try our best to assist in getting your parcel to you in good time.

Please note: We do not deliver to farms, mines and power stations.

Undeliverable packages:

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Incorrect/Incomplete order delivered:

We strive to never fail but sometimes the gremlins come in to play – on top of that, we are only human too so If anything does not go according to plan please kindly contact us at info@claracreate.art, within 7 days of receiving your order, should there be any discrepancies or issues.